Desten C.
- Role
- Desktop Engineer at TEKsystems
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Experience
Desktop Engineer
Nov 2022 — Present · Irving, TX, US
Responsible to oversee and perform remediation of Tier 1-3 for computers, virtual desktops and BOA banking client machines. Managing, deploying, upgrading and patching and remediation of 325K+ client side computers for compliance audit.Technical professional with operations & troubleshooting experience, perform technical analysis, drive for results, take ownership, be self-motivated, and think outside the box.Locate and patch security vulnerabilities across Bank of America WorkstationsSilently patching and updating PCs without disturbing users through the use of Command Line.Advanced OS and application troubleshooting knowledge required. Experience with Enterprise Vulnerability Management tools. Experience with desktop security practices and tools.Responsible for silent installation and updates of McAfee.Create command line installation scripts.Troubleshooting of network related issues involving IP and DNS issues for Desktops, Virtual appliances and bank center machines.Review logs from IBM Bigfix, Windows Event View to determine and resolve client issues.Report generation and creating work assignments.Training of new team members.
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