Destane Williams

About Destane Williams

Business Process Analyst and operations leader with experience driving cross-functional…

Experience

1. Business Process Analyst

   Forsyth County

   Sep 2023 — Present · Winston-Salem, NC, US

   Partnering and collaborating as a project manager with various Health and Human Service agenciesincluding Behavioral Health Services, the Family Justice Center, the Department of Public Health, and Social Services, to meet business needs and reengineer processes that foster innovation and the integration of services• Serving as a subject matter expert in researching, developing, and deploying campus-wide policies including a Service Animal Policy to mitigate the risk of unauthorized animals being present on the campus• Planning and organizing an employee resource sharing fair event through delegating representatives from 23 programs to educate employees with the resources and services available in Health and Human Services to provide better service delivery to clients• Working alongside agency directors and front-line employees to develop an operational strategic plan for the consolidation of services within four agencies• Gathering representatives from multiple programs in Health and Human Services, community partner organizations and the Housing Authority of Winston-Salem to initiate a series of community health fair events bringing services to residents in public housing owned properties• Effectively communicating ideas, project tasks and milestones, and other findings to end users, management, key stakeholders, executives, and board members

Education

• University of North Carolina at Greensboro

  Bachelor of Arts - BA, Sociology

  2016 — 2020