Desiree Salvant

Medicaid Knowledge Expert Employee Engagement @Blue Cross Blue Shield Association

US

As a dedicated Medicaid Knowledge Expert with a strong focus on management, I excel in training and developing employees through virtual learning environments. My role encompasses coaching team members in areas of improvement, setting up action plans, and establishing SMART goals to drive performance and growth. I leverage data analysis and metrics to gain valuable insights into where employees excel and identify areas needing improvement, ensuring a tailored approach to workforce development.In addition to managing supervisor escalations and providing essential support, I also play a key role in project planning for the Employee Engagement team. This includes spearheading internal communications, leading and facilitating engagement activities, and crafting compelling content and graphic designs for our company website and blog.With a solid foundation in business management and a Google Digital Marketing and E-commerce Professional Certification, I am passionate about merging my expertise in employee development with digital marketing strategies. My goal is to transition into the digital marketing field, where I can apply my skills in content creation, data analysis, and strategic planning to drive brand growth and engagement.

Liberty University

Doctor of Philosophy - PhD, Organization & Management: Leadership

Dillard University

Bachelor of Arts - BA, Psychology

University of Phoenix

Master of Business Administration - MBA, Business Administration, Management and Operations

Tulane University

Master of Social Work - MSW, Clinical/Medical Social Work