Desiree Paya

Engineering Director - Engineering Operations & Reliability @DISQO

Direct overall reliability of services running in DISQO’s production environment. Oversee mechanisms for deploying software to production. Restructure and standardize incident notification automation; define default escalation policies for business-critical services; drive 100% adoption. Design service health monitoring strategy and onboarded all of engineering; define health metric templates; guide teams through instrumenting services; report holistic service health to executive leadership. Implement new operating model for site reliability; analyze current workload and proposed changes that better aligned with business value; negotiate ownership and / or delegation of tasks to appropriate teams; expanded team