Desiree Williams

About Desiree Williams

Designing for Impact | Human - Centered Leadership | Inspiring Lasting ChangeI am a Learning Systems Strategist who designs technology-enabled solutions that transform how organizations learn, operate, and scale. My work blends learning science, educational technology, strategic design, and organizational innovation to create systems that drive measurable impact.Over 15+ years, I have built learning structures across sectors that achieved 300% productivity gains, led enterprise LMS migrations for users, and scaled technology-enabled programs to 97% success rates in employment and educational advancement. My approach combines systems thinking with practical technology integration: building self-service portals, implementing AI-enhanced workflows, and creating digital tools that solve complex organizational challenges.My background spans higher education leadership, nonprofit founding, and cross-sector work in healthcare, education, and social services. As Assistant Dean of Teaching and Learning at a community college, I lead faculty and staff development, manage institutional learning strategy, and drive digital transformation initiatives including college-wide technology adoptions and Professional Learning Community implementation.I see patterns others miss and design for the system, not just the symptom. Whether I am coordinating programs across 20+ municipalities, integrating emerging technologies into learning workflows, or applying strategic design thinking to renovating properties, I bring the same systems-focused approach. Technology is in my toolkit. Systems thinking is my superpower. Human-centered impact is my mission.I believe learning should transform, technology should empower, and every solution should balance innovation with accessibility and purpose.

Experience

1. Assistant Dean, Teaching and Learning

   Clark State College

   Jul 2025 — Present · Springfield, OH, US

   As Assistant Dean, I provide strategic oversight for college-wide teaching, learning, and knowledge services, leading cross-functional teams and managing budget and resources. I directly supervise the LMS Administrator, Staff Professional Development Coordinator, and Director of Library Services, positioning me to integrate learning systems, professional development, and information resources into a cohesive institutional strategy.In this role, I continue advancing the technology-enabled learning initiatives I built as Director while scaling their impact across the institution. I provide executive coaching and leadership training to leaders at all organizational levels, focusing on communication, conflict resolution, and trauma-informed approaches that create psychologically safe learning environments.I have led strategic innovations including AI integration into content workflows (ChatGPT and other tools) to increase efficiency and personalization, and collaborated with marketing and technology teams to redesign our professional development portal with self-service request systems that replaced fragmented email-based processes. My work bridges strategic planning with operational excellence, ensuring that learning systems, library resources, and professional development initiatives align with institutional priorities and support sustainable growth.Technology & Tools-Remote Collaboration: 15+ years hybrid/remote experience; expert in virtual facilitation and distributed teamsLearning Platforms: Canvas, Blackboard Ultra, Vector, NEOED, SCORM/XAPI-Content Development: Articulate Rise, Kaltura Media, WIX, multimedia tools-Productivity: Microsoft 365, Google Workspace, Zoom, Teams, Trello-Emerging Tech: AI-enhanced learning (ChatGPT), gamification, adaptive systems-Analytics: Data-informed decision making, performance tracking, ROI measurement

Education

• Wright State University

  Bachelor of Arts, Sociology

  1997 — 1998

• Ohio Dominican University

  MBA, Business and Management

  2006 — 2007

• Fellow, Ohio Association of Community Colleges

  Leadership Academy, Concentration on Student Success

• Ohio Dominican University

  Master of Business Administration - MBA, Business Administration and Management, General

• Bowling Green State University

  Instructional Design, Graduate Certified

  2020 — 2021

• McKinsey Academy

  Mckinsey & Company, Global Management Consultant, Management

• Premier Health Partners

  Certificate, Management and Leadership Development Program

  2016 — 2017

• Central State University

  Social Work/ General Education

  1994 — 1996

Skills

• Training
• New Business Development
• Management
• Team Building
• Program Management
• Research
• Leadership Development
• Community Outreach
• Nonprofits
• Public Relations
• Business Strategy
• Public Speaking
• Healthcare Management
• Quality Assurance
• Team Leadership