Desiree Spencer
Servant Leader in Hospitality & Business and Bridging Cultures
- Role
- Transient Sales Manager & Revenue Analyst at Hilton Phoenix Tapatio Cliffs Resort
- Location
- Glendale, AZ, US
- LinkedIn followers
- 500 followers
About Desiree Spencer
Results-driven hospitality sales professional with 7+ years of progressive experience driving corporate, group, transient, and online revenue across leading global brands including Hyatt, IHG, and Best Western. I began my career in group sales at convention center hotels such as Hyatt Regency Dallas and Hyatt Regency Seattle, supporting large-scale accounts and city-wide contracts before moving into hotel sales management pre-pandemic. Post-pandemic, I expanded my industry knowledge with Hospitality Online, working directly with hotel owners, management companies, and real estate groups to post nationwide job opportunities—gaining insights into diverse ownership structures and market dynamics. This experience led to territory sales with Best Western International & World Hotels, where I executed account development strategies for their top 20 global accounts. After relocating from Dallas to Phoenix, I now serve as Sales Manager at the award-winning Holiday Inn Express & Suites Phoenix North – Happy Valley, an IHG Torchbearer winner. Recognized for cultivating long-term client partnerships, securing high-value RFPs, and consistently exceeding revenue goals, I am eager to bring my expertise back to Hyatt to drive strategic growth and build lasting results with a brand I deeply value. Core Competencies: Revenue Growth & Market Share Expansion Strategic Territory Development & Penetration (West Coast, Southeast, Texas) Agency & Tour Operator Partnerships (B2B & B2C) CRM Optimization (Salesforce, Envision, IHG Sales Suite) & Pipeline Management Team Mentorship, Training & Cross-Department Collaboration Relationship Building with Global Travel Industry Partners Data-Driven Market Analysis & Forecasting Accuracy Virtual & In-Person Product Presentations / FAM Trips Contract Development & RFP Management (Transient & Group) Multi-Brand Portfolio Representation & Growth Strategy Execution
Experience
Transient Sales Manager & Revenue Analyst
Hilton Phoenix Tapatio Cliffs Resort
Sep 2025 — Present
Education
Grand Canyon University
Bachelor of Science (B.S.)
2012 — 2015
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