Desiree Lyons

Human Resources

Role
Insurance Specialist at Exeter Finance
Location
Dallas, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Desiree Lyons

Master’s-prepared HR professional with 6+ years of progressive experience spanning HR operations, benefits administration, leave of absence management, compliance, and employee relations support. Recognized for combining strategic analytics with operational execution to enhance employee experience, ensure regulatory compliance, and strengthen HR processes. Trusted partner to leadership, HRIS, vendors, and employees across the full employee lifecycle.

Experience

  1. Insurance Specialist

    Exeter Finance

    Jun 2020 — Present · Dallas, TX, US

    Lead analysis of insurance and benefits-related data, developing recurring metrics and dashboard reporting to support operational strategy.* Resolve complex eligibility and compliance issues while maintaining audit-ready documentation.* Interpret policy and regulatory guidelines, providing consultative guidance to internal stakeholders.* Identify workflow inefficiencies and implement process improvements that enhance accuracy and service delivery.

Education

  • University of Louisiana Monroe

    Bachelor of Business Administration - BBA, Business Administration and Management, General

    2016 — 2019

  • Trident University International

    Master of Science - MS, Human Resources Management and Services

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Desiree Lyons — Insurance Specialist at Exeter Finance in Dallas, TX, US | Unifers