Deshun Simmons
Software Quality Assurance Engineer
- Role
- Quality Assurance Tester at First Citizens Bank
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Deshun Simmons
With over 10 years in the field, I specialize in Quality Assurance Testing, particularly…
Experience
Quality Assurance Tester
May 2023 — Present · Raleigh, NC, US
Design and execute detailed test plans and test cases, covering functional, regression, UAT and exploratory testing• Partner with developers, designers, and other stakeholders to identify and resolve defects• Partner with developers, designers, and other stakeholders for requirements• Conducted IVR and IVA testing via Five9 and ServiceNow platform• Monitored IVR performance metrics with Aceyus• Performed onboarding and training on new hires
Education
North Carolina A&T State University
Bachelor of Science (B.S.)
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