Desh S.

About Desh S.

As a CyberArk Engineer with over 14 years of IT experience, including 8+ years in…

Experience

1. Cyberark Engineer

   Extended Stay America

   Aug 2022 — Present

   Managed CyberArk Privileged Access Management (PAM) solutions to protect critical assets and data.• Performed regular health checks of the CyberArk infrastructure to ensure all services and running optimally.• Collaborated and Administrated Enterprise Password Vault (EPV) ensuring robust security and high availability.• Managed PSM to monitor and record sessions, ensuring compliance with security policies and regulations.• Created Platforms, Safes, Password Policy, Master Policy Settings, Recording Safes as per client requirement.• Developed and executed scripts using PowerShell to automate routine administrative tasks, increasing efficiency.• Collaborated with IT and security teams to integrate CyberArk solutions with existing security infrastructure.• Added and managed administrative access for the monitoring, auditors \'group in CyberArk via PrivateArk client.• Monitored and performed Platform Management for PSM sessions via Secure Connect through different PSM jump Servers.• Monitored and managed the services and logs of PSM Server and the CPM server.• Diagnosed and resolved technical issues related to CyberArk, including system failure, connectivity problems, and application errors.• Participated in security audits and assessments, incident response activities, including identifying and investigating involving privileged access.• Raised troubleshooting of issues and cases over PSM Servers directly with CyberArk Vendor.• Managed Patching on CyberArk Servers with the local Support team. • Upgraded CyberArk environment from 13.0 to 13.2 and from 13.2 to 14.2• Participated in DR drill quarterly processes and procedures to ensure smooth execution during a disaster.• Liaised with CyberArk support as needed to resolve issues and optimize the environment. • Provided training and support to end-users on CyberArk best practices.