Deepak Saha
#Sustainable_Development #ESG_Implementation #Business_Development #Customer_Service #Startups #NGO_Sustainability #Public_Health
- Role
- Franchise Sales Lead at Dawaa Dost
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Deepak Saha
30 Years of comprehensive experience in Customer Service, BD, Brand, Program & Product Development in Telecom, Internet, Digital Platforms, Hotels, QSR, Consultancy Services, NGO and Startups. I worked with diverse industries & diverse cultures with top Corporates like. Reliance Jio, Reliance Communications, Airtel, MTS India, Escotel, Skyland Group, Oberoi Group of Hotels and Shantilal Muttha Foundation, I offer a proven track record of success in diversified Program Management, Product Management, Fund Raising, Sales & BD, Operations & Customer Service, Driving Growth and Revenue, Customer Loyalty and Service Marketing, Transformation of Processes and Building up startup team.
Experience
Franchise Sales Lead
Oct 2025 — Present · Kolkata, IN
Handling Franchise Sales Channel Development of Dawaa Dost, Building New Channels and Revenue.
Education
Symbiosis Institute of Management Studies
Masters Diploma in Business Management, International Marketing
1997 — 1999
Indian Institute of Management Bangalore
Certification , ESG & Sustainability
Indian Institutes of Public Health (IIPHs)
Certification , Public Health Management
Indira Gandhi National Open University
Certification , NGO Management
Indian Institute of Management Bangalore
Certification in Brand Management, Brand & Product Management
Institute of Hotel Mangement, Panipat
3 Years Diploma in Hotel Management , Hotel/Motel Administration/Management
1991 — 1994
Skills
- Market Research
- 3g
- Mobile Devices
- Customer Retention
- Gsm
- Customer Service
- Product Management
- Service Delivery
- Business Analysis
- Strategy
- Competitive Analysis
- Customer Experience
- Business Operations
- Business Planning
- Operations Management
- Performance Management
- Crm
- Sms
- Team Leadership
- Managed Services
- Service Operations
- Sla
- Software Documentation
- Product Marketing
- Broadband
- Vendor Management
- Customer Acquisition
- Management
- Cross-Functional Team Leadership
- Mis
- Key Account Management
- Bpo
- Retail
- Relationship Management
- Cdma
- Outsourcing
- Wireless
- Customer Lifecycle Management
- Customer Engagement
- Channel
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