Derryn Marchetti
Technology Supervisor @ Plymouth Rock Assurance | Computer Technology, Systems Technology
- Role
- IT Supervisor, Endpoint Management at Plymouth Rock Assurance
- Location
- Framingham, MA, US
- LinkedIn followers
- 500 followers
About Derryn Marchetti
Seasoned IT Supervisor with 18 years in the Auto and Home insurance industry, specializing in endpoint management, team leadership, and custom automation tools. Proven expertise in optimizing IT operations through advanced endpoint configuration, cross-platform support, and custom PowerShell WPF tools that streamline workflows. Known for driving operational efficiency and delivering high levels of end-user satisfaction.
Experience
IT Supervisor, Endpoint Management
Sep 2006 — Present · Boston, MA, US
Team Leadership: Lead and mentor a team of five, ensuring high standards in end-user computing and troubleshooting, with a focus on efficient and proactive support.• Endpoint Management: Oversee configuration, security, and compliance for over [X number] of endpoints using Intune and SCCM, enhancing overall system reliability and reducing security incidents.• Cross-Platform Support: Manage Mac and Windows support, leveraging Jamf for streamlined Mac integration and consistent user experience across platforms.• Print Management Optimization: Implemented PrinterLogic to optimize and centralize printing management, reducing operational downtime by [X% or specific metric, if available].• Policy and Security: Developed and enforced robust Group Policies to enhance security and streamline system access, contributing to company-wide compliance initiatives.• Custom Tool Development: Built multiple PowerShell WPF tools that consolidated and automated common tasks for IT and end users, resulting in an estimated [X hours] saved per month in workflow efficiency.
Education
Clark University
Bachelor's degree
1996 — 2001
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