Derrick Townsend

Certified Aging in Place Specialist @National Association of Home Builders

Santa Monica, CA, US
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WORK HISTORY

May 2024 — Present

Certified Aging in Place Specialist @National Association of Home Builders

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Santa Monica, CA, US

An Aging in Place Specialist (CAPS - Certified Aging-in-Place Specialist) focuses on helping seniors live safely, comfortably, and independently in their own homes as they age. Here are the primary responsibilities and services they provide:Home Assessment and Modification Recommendations: CAPS professionals conduct thorough assessments of a home to identify potential safety hazards and accessibility issues. They then recommend modifications like installing grab bars, widening doorways, improving lighting, and adding ramps or stairlifts to enhance safety and accessibility.Design and Remodeling: These specialists apply principles of universal design to create living environments that are usable by people of all ages and abilities. This can include redesigning bathrooms for ease of use, adjusting kitchen layouts for better accessibility, or ensuring that living spaces are barrier-free.Technical Expertise: They possess knowledge about building codes, safety regulations, and the latest in home modification products and technologies that support aging in place. This includes understanding the physical and cognitive changes associated with aging to tailor solutions specifically to an individual\'s needs.Business and Customer Service Skills: CAPS are trained not only in the technical aspects but also in managing projects, providing excellent customer service, and communicating effectively with clients who might have varying levels of understanding regarding home modifications.Education and Advocacy: CAPS educate clients and their families about the benefits of aging in place, help in planning for future needs, and advocate for the senior\'s desire to remain in their home environment. They also provide guidance on how to maintain independence while ensuring safety.Post-Modification Support: After modifications are made, they might conduct follow-up visits to ensure everything is functioning as intended and to address any additional needs or concerns that arise.

SKILLS

Sales OperationsCustomer ServiceCustomer SatisfactionNew Business DevelopmentRehabilitationAdvertisingHealthcare ManagementTeamworkRecruitingSocial Media MarketingMicrosoft ExcelPowerpointEvent PlanningResearchFundraisingMarketing StrategyFacebookHealthcareMarketingSocial NetworkingMicrosoft WordLeadershipEvent ManagementPublic SpeakingSocial MediaMicrosoft OfficeSalesTeam-OrientedTreatmentRetailManagementTeam BuildingCoachingPublic RelationsBusiness StrategyStrategic PlanningTeachingTime ManagementEntrepreneurship

ABOUT DERRICK TOWNSEND

I am a highly motivated and driven individual with high ambitions and goals. I have…

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