Derrick Ro

Operations Coordinator @Questex

New York, NY, US

Produce and manage 5–7 large-scale annual events with attendee numbers of up to (tradeshows, conferences, hosted buyer programs), including IBS & IECSC (NY, LV, FL), SIBEC, and Fierce Biotech.• Own and oversee event floor plans containing up to 400 exhibitors, ensuring accurate layouts for sales, marketing, and on-site logistics pre- and post-show.• Drive rebooking operations, manage priority points, schedule appointments, and secure on-site/post-show re-signs in real time.• Oversee full production lifecycle for IECSC’s 300+ class education program including speaker coordination, content delivery, room sets, and A/V logistics.• Manage end-to-end sponsorship fulfillment, from asset production to on-site implementation, collaborating closely with Sales and vendors.• Create comprehensive production documents such as work orders, room diagrams, A/V orders, program flow, and run-of-show while coordinating with operations leads and multiple vendors and contractors.• Led onboarding and rollout of GRIP meeting software for hosted buyer events, creating training and workflow tools to improve team efficiency.

Ridge High School

High School Diploma

University of Nevada-Las Vegas

Bachelor of Science - BS, Hotel Administration, Meeting and Event Planning

Cornell Peter and Stephanie Nolan School of Hotel Administration

Bachelor of Science - BS, Hotel Administration