Derrick Dyson

Senior Technical Support Engineer @Zultys

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2015 — Present

Senior Technical Support Engineer @Zultys

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IP Telephony Engineer providing expert diagnostics and configuration of the Zultys MX virtual, hosted, or premise based platforms and their peripheral devices. I design new and diagnose existing IP telephony networks to ensure seamless connectivity for the MX, multi-site locations, and mobile solutions.Zultys is a premier provider of UCaaS, SaaS, hosted business phone services and premise based communications systems. Being able to deploy either a cloud solution, premise solution or a hybrid is extremely advantageous especially for organizations with multiple locations. A key differentiator for Zultys is that the company uses exactly the same software on both the hosted and the premise offerings giving the end user the same exact experience and management tools. This approach simplifies user deployments in multi-location and remote worker environments and allows our clients the flexibility to deploy a communication system the way they desire and in a fashion best for their business, whether it be on a monthly rental basis or a purchase. To learn more, visit

EDUCATION

1994 — 2025

30 Years Experience

Master's degree, Saving Companies Money

N/A

TechSkills of Houston

CCNA

N/A

Montogomery High School

Diploma

SKILLS

SaasLinuxHosted VoiceSoftware as a Service (Saas)Business DevelopmentCloud ComputingVirtualizationProject ManagementVirtual Private Network (Vpn)Technology IntegrationVoice Over Ip (Voip)Wireless TechnologiesSession Initiation Protocol (Sip)Sip TrunkingNetworkingSipStrategy DevelopmentCustomer RelationsVoipData CenterTechnology ConvergenceTelephonyWireless ManagementDisaster Recovery and Business ContinuityStrategyWirelessCustomer Relationship Management (Crm)Unified CommunicationsCisco TechnologiesEthernetVoip Protocols SipNetwork ArchitectureMultiprotocol Label Switching (Mpls)Technology AdvisoryMysqlCustomer ServiceSales ManagementTeam BuildingManaged ServicesIntegration

ABOUT DERRICK DYSON

30 years of experience in systems design, engineering, technical sales, project…

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