Derrick Dyson

About Derrick Dyson

30 years of experience in systems design, engineering, technical sales, project…

Experience

1. Senior Technical Support Engineer

   Zultys

   Apr 2015 — Present

   IP Telephony Engineer providing expert diagnostics and configuration of the Zultys MX virtual, hosted, or premise based platforms and their peripheral devices. I design new and diagnose existing IP telephony networks to ensure seamless connectivity for the MX, multi-site locations, and mobile solutions.Zultys is a premier provider of UCaaS, SaaS, hosted business phone services and premise based communications systems. Being able to deploy either a cloud solution, premise solution or a hybrid is extremely advantageous especially for organizations with multiple locations. A key differentiator for Zultys is that the company uses exactly the same software on both the hosted and the premise offerings giving the end user the same exact experience and management tools. This approach simplifies user deployments in multi-location and remote worker environments and allows our clients the flexibility to deploy a communication system the way they desire and in a fashion best for their business, whether it be on a monthly rental basis or a purchase. To learn more, visit

Education

• 30 Years Experience

  Master's degree, Saving Companies Money

  1994 — 2025

• TechSkills of Houston

  CCNA

• Montogomery High School

  Diploma

Skills

• Saas
• Linux
• Hosted Voice
• Software as a Service (Saas)
• Business Development
• Cloud Computing
• Virtualization
• Project Management
• Virtual Private Network (Vpn)
• Technology Integration
• Voice Over Ip (Voip)
• Wireless Technologies
• Session Initiation Protocol (Sip)
• Sip Trunking
• Networking
• Sip
• Strategy Development
• Customer Relations
• Voip
• Data Center
• Technology Convergence
• Telephony
• Wireless Management
• Disaster Recovery and Business Continuity
• Strategy
• Wireless
• Customer Relationship Management (Crm)
• Unified Communications
• Cisco Technologies
• Ethernet
• Voip Protocols Sip
• Network Architecture
• Multiprotocol Label Switching (Mpls)
• Technology Advisory
• Mysql
• Customer Service
• Sales Management
• Team Building
• Managed Services
• Integration