Derrick Aquino

About Derrick Aquino

I’m a hands‑on Automation Architect who designs identity lifecycle and workflow systems that reduce avoidable failures, eliminate repetitive work, and improve reliability across IT, HR, Finance, Security, and Infrastructure. My approach blends architecture with execution—I enjoy mapping the system, building the automation myself, and mentoring others to adopt scalable, repeatable patterns.One of my recent projects was a PowerShell‑driven lifecycle automation engine supporting 2,600 users and delivering more than unattended notifications. The impact went beyond efficiency: it strengthened governance, reduced identity risk, and created predictable, audit‑ready workflows that teams could trust.I’m now expanding into platform‑agnostic automation frameworks so these patterns can scale across modern cloud ecosystems. The principles stay the same: reduce friction, minimize human dependency, and design systems that behave consistently under real‑world conditions.Outside of IT, I coach high school sprinters because I love mentoring youth and helping them grow. The patience, clarity, and timing behind a clean relay exchange mirror the same principles behind a clean system integration—everyone aligned, every handoff intentional, and the whole greater than the sum of its parts.

Experience

1. Service Manager - West Employee Experience

   Legrand

   Jun 2024 — Present · Union City, CA, US

   Leading automation strategy for identity governance and service quality.Automation & Architecture: • Eliminated 380 hours of manual effort through zero‑touch identity governance• Prevented 500–1,800 account‑expiration incidents using proactive enforcement and telemetry• Delivered unattended notifications across 2,600 usersPlayer Coach Leadership• Partner with IT, HR, Finance, and Security to improve service reliability and reduce friction across employee facing workflows.• Lead Western region onsite support operations, ensuring consistent L2 performance and high quality employee experience.

Education

• Brigham Young University–Hawaii

  BS, ISCS - Computer Prorgamming

Skills

• Backup Exec
• Citrix
• Vmware
• Antivirus
• Vpn
• Disaster Recovery
• Wireless Networking
• Cisco Technologies
• Virtualization
• Networking
• Group Policy
• Windows 7
• Microsoft Exchange
• Security
• IT Solutions
• Technical Support
• System Administration
• Microsoft Certified Professional
• Windows 8.1
• Network Administration
• Active Directory
• Windows Server
• Hardware
• Live Vault
• Firewalls
• Network Security
• Computer Hardware
• Operating Systems