Derrick W.
Systems Administrator | M365 Cloud & Endpoint Infrastructure | US Navy Submarine Veteran
- Role
- Systems Administrator at Arevon
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Derrick W.
Provided IT support to Gene Simmons. I believe in ownership & hard work. 10 years of technical experience. Whether I’m onboarding a new hire, deploying automation across endpoints, or building enterprise reporting dashboards, I strive to leave every system and every user, better than I found them.I’ve managed Microsoft Intune and Entra policies, automated provisioning workflows with Power Automate, co-executed a SAN-backed Hyper-V cluster deployment, and built device health reporting with Power BI and SharePoint. My work improves security and operational efficiency across the org. But I never lose sight of the end user.I believe that excellent IT isn’t just about systems, it’s about service. I stay connected to the end-user experience, and I work to build relationships across departments that make users feel heard, supported, and empowered to reach out. People may forget what you taught them, but they’ll always remember how you made them feel.My core values:Customer > Coworker > Self | User experience always comes firstOwn the outcome | Titles don’t matter when something needs to get doneLead with empathy | Simplify, listen, and lift others upLeave it better than you found itMicrosoft Intune · Entra ID (Azure Active Directory) · PowerShell · Power Automate · Windows Server 2022 · Hyper-V · HP Image Assistant · BIOS/Firmware Management · VPN Configuration (Azure VPN, GlobalProtect) · Drive Mapping · ServiceNow · Datto RMM · Device Compliance Monitoring · Microsoft Teams · Microsoft 365 Administration · VoIP · IT Asset Tracking · Jira Service Management · M365
Experience
Systems Administrator
Jan 2026 — Present · Scottsdale, AZ, US
Design and administer M365 infrastructure with a focus on identity governance, endpoint management, compliance enforcement, and security posture optimization across a 300+ user environment. Build and maintain PowerShell-based automation to manage user lifecycle provisioning, policy enforcement, reporting, and tenant-wide configuration at scale.Own operating system lifecycle strategy, including feature update orchestration, device compliance standards, and firmware governance to improve fleet reliability and reduce recurring incidents.Operate and continuously improve the internal helpdesk, lead and mentor junior technicians while architecting scalable support processes that shift the organization from reactive troubleshooting to automation-driven operations.
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