Derrick Royan
Service Integration Manager
- Role
- Process Improvement Manager at Capgemini
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Derrick Royan
I have around 12 years of Experience overall i have worked in Incident management, Change management, Problem Management, in ServiceNow Administration platform with ITSM, ITOM, ITBM Modules Handled Day to Day activities in ServiceNow ToolITSM Processes, ITIL Ability to build Tables, Fields & ViewsI had worked on Service Catalogs items, record generators and ordersWorked on service catalogue workflows to automate the various processReporting Creation Knowledge to reflect in Dashboard for various technologiesExperience on ITBM, Project Management,Portfolio Management.
Experience
Process Improvement Manager
Jun 2025 — Present · Bangalore Urban, IN
Process Manager for Eneco applications
Education
First Grade College
Science
2006 — 2008
Vtu
Mechanical engineering , Mechanical Engineering
2008 — 2012
Vtu
Bachelor's degree, Mechanical Engineering
2008 — 2012
Visvesvaraya Technological University
Bachelor of Engineering (BE), Mechanical Engineering
2008 — 2012
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