Derrick Moody

About Derrick Moody

As a Senior-level Multi-Unit Facility Director with a Master of Business Administration, I have found my success in my 12+ years of experience in key leadership roles at medical facilities, hospitals, and retail settings. I’m a Customer Service and Change Management Specialist with extensive knowledge in healthcare administration management innerworkings. I’m also a top performing Group Administrator offering elite-level expertise in managing multiple regions or portfolio facilities. During the course of my career, I have demonstrated outstanding leadership in supervising 50-person teams of direct reports using advanced strategies to repeatedly save facilities millions in annual loss. I consistently rank top 20% of village for facility performance by continually delivering operational excellence. I created compelling reports proving that there was no clinical reason for dozens of daily patient denials from a single doctor thus taking back the leverage from doctors, admitted more patients, and boosting failing placement rate of 35% to an approved 80%.My accomplishments include cutting a long-term $38K monthly loss to a $3K loss by educating team/leader on overspending and budgets. I championed initiatives for massive revenue spikes, growth, and efficiencies while managing multiple facilities. I also trained, mentored, and promoted 2 internal workers to successfully transition to key Administrator roles. I am skilled in Process Improvement • Action Plans & Follow-ups • Diversity Training • Business Reporting • Written & Verbal Communication • Employee Management • Customer Service • Healthcare Administration • Creative Thinking • Complex Problem Solving • Facility management • Change Management • Patient Care • Microsoft Office – Outlook, Word, Excel, PowerPoint • Workday • Salesforce • Motivational Team Leadership • Relationship Building & Management • Mentoring/Coaching • Time Management • Conflict Resolution • and more…Please feel free to contact me at d••••••••@mail.com.

Experience

1. Regional Practice Operations Director

   DentaQuest

   Mar 2023 — Present

Education

• Harvard Business School Online

  Strategy Execution

• Sam Houston State University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2005 — 2007

• University of Phoenix

  Master of Business Administration (MBA), Business Administration and Management, General

  2017 — 2018