Derrick Jennings

Experience

1. Transportation Supervisor

   BART

   Jul 2019 — Present · Oakland, CA, US

   Coordinate the organization, staffing and operational activities for revenue system support program in the areas of line, rail, and station operations; provides oversight of staff involved in line, rail, and station operations; provides administrative and analytical support on projects and special assignment• Participate in the development and implementation of goals, objectives, policies and priorities; recommends and implements resulting policies and procedures• Identify opportunities for improving service delivery methods and procedures, identify resource needs; review with appropriate leadership staff and implement improvements• Conduct special studies and evaluate passenger services; ensure existing systems are functioning at optimum levels; monitor the adherence to District policies, procedures, rules, and regulation• Ensure vehicles and equipment are operated safely and within established guidelines; coordinate on-site and remote activities during emergency situations• Oversee all aspects of Station Operations including customer service, station operating systems and appearance; ensuring all staff comply with District standards and policies• Coordinate labor relation matters; investigate rule violations; document and applie disciplinary procedures; research grievances to check for contractual violations and develop solutions for avoiding future violations• Direct, coordinate, and review the work plan for assigned services and activities; assigns work activities and project• Monitor workflow; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems• Plan daily, weekly, and longer-term work schedules and projects; ensures full coverage of revenue vehicles and passenger station locations during operating shifts• Select, train, motivate and evaluate personnel; provide staff training; work with employees to correct deficiencies; implements discipline and termination procedures

Education

• San Francisco State University

  BS, Business Administration; Transportation Logistics Management & International Business

  1993 — 1997