Derrick Henry
MBA Candidate at Howard University School of Business
- Role
- Ambassador at CLEAR
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Derrick Henry
Greetings everyone! My name is Derrick and I am a recent graduate, earning my bachelors…
Experience
Ambassador
Aug 2022 — Present · Sacramento, CA, US
Drive membership enrollments by engaging travelers and educating them about the benefits of CLEAR, as well as supporting other team members in reaching their enrollment goals-Balancing high volume with high-quality customer and member experiences-Participating in and leading ongoing training and development-Resolving traveler and/or member concerns or inquiries in an appropriate and timely manner, escalating needs as required/needed-Consistently demonstrating adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocols-Effectively handling minor technical issues-Supporting Managers and GMs in the development of your local team
Education
Howard University
MBA - Master of Business Administration
2021 — 2024
University of the Virgin Islands
Bachelor's - Public Administration
2018 — 2021
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