Derrick Coleman
Customer Success Manager| Driving value | Detail oriented | Empathetic | Stress management | Building positive customer relationships | Passionate about helping others |
- Role
- Customer Success Manager at Intellitrans
- Location
- Jonesboro, AR, US
- LinkedIn followers
- 500 followers
About Derrick Coleman
I have a self motivated work ethic with the ability to perform effectively…
Experience
Customer Success Manager
Apr 2025 — Present · Jonesboro, AR, US
Responsible for driving customer engagement, development, and retention by building and maintaining long-term relationships with key stakeholders across assigned accounts. Playing a strategic role in identifying opportunities to upsell software products and services, proactively resolving customer challenges, and recommending enhancements to our product and service offerings.Having the ability to problem-solve and the ability to effectively position IntelliTrans’ solution sets as value-driven answers to complex transportation and logistics challenges.
Skills
- Leadership
- Training
- Recruiting
- Customer Service
- Employee Relations
- Sales
- Event Planning
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