Derrick Chaffin
Community Manager
- Role
- Community Manager at Rj Community Mgt
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Derrick Chaffin
With over 15 years of customer service experience and 7+ years in property management, I bring a proven ability to effectively operate, maintain, and elevate communities of 300+ units. My background includes strategic marketing, cross-department collaboration, and consistently delivering exceptional resident experiences.At Village Green, I leverage my Pennsylvania Real Estate Salesperson License and strong operational expertise to support high-performing teams and create environments where residents feel heard, valued, and at home. My strengths in time management, event planning, and resident relations have contributed to strong occupancy levels, improved retention, and marketing strategies aligned with organizational goals.Now at Industry Pittsburgh, I tap into deep local knowledge of the Shadyside market to strengthen resident engagement and enhance community culture. Through teamwork, proactive communication, and a commitment to service excellence, I’ve helped support a portfolio that’s earned over five-star reviews, reflecting a strong dedication to results and resident satisfaction.I’m passionate about building communities—not just properties—and creating spaces where residents and teams can thrive.
Experience
Community Manager
Jan 2026 — Present · Pittsburgh, PA, US
I am pleased to share that I have joined RJ Community Management, bringing over seven years of property management experience and more than fifteen years of customer service experience. My background includes managing multiple communities simultaneously, with a strong focus on communication, organization, and resident satisfaction. I look forward to working collaboratively with board members and residents to support well-run, successful communities.
Education
West Virginia Wesleyan College
Bachelor’s Degree, Sociology & Criminal Justice
2010 — 2015
Skills
- Research
- Customer Service
- Event Planning
- Public Speaking
- Social Networking
- Time Management
- Microsoft Office
- Leadership
- Teamwork
- Social Media
- Powerpoint
- Microsoft Excel
- Management
- Fundraising
- Microsoft Word
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