Derric Hicks
Senior Management, Owner
- Role
- Director of Operations - North America at Car Delivery Network Cdn
- Location
- Arlington, TX, US
- LinkedIn followers
- 500 followers
About Derric Hicks
Results-oriented and driven business partner; exhibiting expertise in automotive supply…
Experience
Director of Operations - North America
Jan 2011 — Present
Progressive tenure - Promoted to oversee numerous large-scale $MM SaaS contract negotiations and all North America Operations.Chief Product Owner - Implemented vinDELIVER (ePOD) and FleetConnect (ELD/telematics) product management processes in a SCRUM environment to enhance product development. Currently working on vinDISPATCH.Understanding how to evaluate, manage and communicate customer needs and expectations through the stages of the product development process, prioritization process and deadlines while aligning future requirements.Oversee the development, maintenance and communication of development roadmap. Ensuring relevant access to process achievements, delays, backlogs, etc.Lead multiple teams focused on building trust across the organization. Execute improvements to enhance productivity and quality assurance across operations utilizing EOS/Traction.Developed and managed budgets and all related fiscal forecasting and planning activities for North America Operations.Performed regular forecast checkpoints and capital planning at the executive level with department leaders.Led cross-functional teams responsible for maintaining a high level of IT, customer and vendor support.
Education
Dallas Baptist University
Bachelor of Business Administration (BBA), Marketing
1995 — 1997
Skills
- Operational Excellence
- Supply Chain Management
- Automotive
- Bpo
- Shipping
- Six Sigma
- 3pl
- Process Improvement
- Continuous Improvement
- Team Leadership
- Business Development
- Military Operations
- Supply Chain
- Materials Management
- Security Clearance
- Negotiation
- Mobile Applications
- Operations Management
- Inventory Management
- Sales Management
- Training
- Logistics
- New Business Development
- Transportation
- Logistics Management
- Business Process Improvement
- Strategic Planning
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