Derrell Johnson

About Derrell Johnson

Commercial lending and credit professional with 20+ years of experience in underwriting…

Experience

1. Branch Leader Ii, Assistant Vice President

   Truist

   Dec 2017 — Present · Willow Grove, PA, US

   Oversee and manage all branch operations with a targeted focus on consumer and small business lending, deposit acquisition, and non-interest income generation. • Served as a key stakeholder on a project management team underwriting and processing small business loans utilizing Salesforce during COVID-19. • Organize and facilitate home buyer and small business seminars to provide education on credit, credit utilization, savings strategies, how to separate personal and business expenses, rewarding top talent, and types of lending options. • Initiate, develop, and manage long-term and profitable relationships with both consumers and small business clients. • Deliver exceptional client service in-person and via phone while consistently exceeding client expectations through positive survey feedback and service ratings. • Coach branch employees on sales behavior, application of knowledge, and best practices for increased revenue generation.

Education

• Penn State University

  Bachelor of Science, Finance

Skills

• Cash Management
• Credit Analysis
• Branch Management
• Mortgage Banking
• Consumer Lending
• Sales Development
• Strategic Financial Planning
• Sales Management
• Lines of Credit
• Retail Banking
• Small Business Lending
• Business Development
• Loan Origination
• Relationship Management
• Customer Satisfaction
• Banking
• Risk Management
• Sales
• Financial Analysis
• Cross Selling
• Financial Services
• Finance
• Commercial Banking
• Commercial Lending
• Coaching
• Generating Revenue
• Leadership
• Team Building
• Management
• Process Improvement
• Treasury Management
• Portfolio Management
• Customer Service
• Loans
• Financial Planning
• Mortgage Lending
• Credit Risk
• Project Management
• Team Leadership
• Credit