Deri Winston

About Deri Winston

An operations leader with more than 20 years of experience in privately-owned, VC, and PE-backed organizations from seed to maturity. Passionate about operational efficiency and innovation, with a track record of executing on cross-functional projects, process optimization, and building high-performing teams. Excels at untangling large, convoluted problems and turning them into opportunities for growth in multi-site, digital, and geographically dispersed operations. Areas of Experience:Corporate Strategy and ExecutionP & L ResponsibilityBusiness OperationsClinical Operations Data-driven Decision MakingSocial Determinants of HealthRevenue Cycle ManagementBusiness Process OptimizationProject ManagementFacility Implementation (0 to 1)Information and Communications TechnologyIllustrative Career Highlights: Led implementation of virtual-first solutions, launching a market leading 17 products to care for members during COVID, with a 1500% increase in virtual visits and 150% increase in secure messaging between February and April 2020. While owning the national, 24/7/365, virtual primary care service which maintained an average wait time less than 10 minutes with an NPS of 85. Press release: operations, revenue cycle management and finance and accounting migration of five electronic health records to the best in KLAS Epic EHR across 347 clinics for 208 clients in a record pace of 22 months.Press release:

Experience

1. Chief Operations Officer

   Jabra Hearing

   Sep 2024 — Present

   As COO, I drive the operational strategy and execution to support growth, enhance efficiency, and improve profitability in alignment with company objectives. I lead an engaged Operations organization—including Audiology, Customer Experience, Fulfillment, Operational Excellence, Project Management and Learning & Development—ensuring scalable delivery of strategic and financial goals while maintaining a premium customer experience.Key responsibilities and contributions:Partner with senior leadership to shape and execute the company’s operational strategy, balancing growth, efficiency, and profitability.Oversee supply chain operations, collaborating with GN Fulfillment, Finance, Product, and Distribution teams to ensure timely coordination and delivery.Manage inventory forecasting in partnership with GN Fulfillment, aligning with Retail, Managed Care, and Direct-to-Consumer business needs.Drive operational excellence by streamlining processes, procedures, and systems to increase productivity, reduce costs, and free teams to focus on high-impact work.Collaborate with Finance to identify and reduce costs across functions, while aligning with Product leadership on strategic roadmaps and capacity planning.Monitor and analyze performance metrics, implementing solutions to improve outcomes and embed a culture of continuous improvement, innovation, and customer focus.

Education

• Arizona State University

  B.S., Exercise Science and Physical Education

Skills

• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Healthcare Information Technology
• Program Management
• Budget
• Healthcare Management
• Data Analysis
• Mac
• Project Management
• Hipaa
• Microsoft Office
• Software Documentation
• Business Process Improvement
• Organizational Effectiveness
• Budgets
• Organizational Development
• Process Improvement
• Team Building
• Management
• Time Management
• Microsoft Excel
• Strategic Planning
• Government
• Training
• Product Management
• Organization
• Troubleshooting
• Strategy
• Microsoft Word
• Leadership
• Healthcare Information Technology (Hit)
• Product Development
• Healthcare
• Business Development