Derik Holzheimer

Experience

1. Senior Implementation Specialist

   Restaurant365

   Oct 2025 — Present · Austin, TX, US

   Lead team of individual contributors to accurately and efficiently establish a client\'s legacy historical accounting records in their new R365 database.Mitigate churn risk by actively pursuing clients who stall in the implementation process.Identify opportunities for, design, write, and deploy process automations, to increase overall throughput and efficiency, so we can scale effectively. To date in my R365 career, I have been able to increase our team\'s efficiency by over 400%.Maintain and expand upon KPI successes by driving team achievement and growth, to harness the potential of a new team.Collaborate to understand unique challenges, and share best practices, to foster creative data solutions to clients that span all market segments.

Education

• East China Normal University

  Chinese Language Immersion

• University of California, Riverside

  Bachelors, Theatre; Minor in Political Science

  2004 — 2008

• Fudan University

  Sino-U.S. Relations

• Campolindo High School

  Diploma, General

  2000 — 2004