Derick Pendergrass
|Technical Support Analyst | Technical Support Specialist
- Role
- Warehouse Specialist at McLane Company, Inc.
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Derick Pendergrass
Enthusiastic IT Support professional. With deep experience as a Technical Support Engineer and Tier 1 and 2 triage professional with a demonstrated history of working in the retail industry. Skilled in Computer Repair, Local Area Network (LAN), Planograms, Office 365 trouble shooting, printer mapping. Strong information technology professional with a Google IT Certificate focused in Google IT Support Professional from Coursera. System of Expertise: Salesforce SAP ADP Payroll Bomgar Remedy Ticketing Office 365 Microsoft Azure Active Directory Service Now SCCM
Experience
Warehouse Specialist
Feb 2024 — Present
Education
Georgia Military College-Milledgeville Campus
General Studies
2003 — 2005
Coursera
Google IT Certificate, Google IT Support Professional
2018 — 2019
Troy University
Bachelor of Science (B.S.), Political Science
2005 — 2008
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