Derek Hartman

Operations Manager @Amzl Logistics Ltd

Lenexa, KS, US

Supervised operations staff and kept employees compliant with company policies and procedures.• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.• Identified and resolved unauthorized, unsafe, or ineffective practices.• Analyzed data trends and KPI’s to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.• Reduced operational risks while organizing data to forecast performance trends.• Responsible for the health, safety, and development of up to 200 Associates, 3 area managers and 3 assistant mangers per shift.• Built and maintained processes and relationships with third party logistics companies to meet customer delivery promises daily for up to orders while ensuring quality KPI’s were met. • Championed safety protocols to maintain a secure and safe working environment.