Derek Kabel

About Derek Kabel

Customer Success leader focused on driving measurable outcomes across complex, high-value…

Experience

1. Senior Customer Success Manager

   EverC

   Mar 2022 — Present · Charlotte, NC, US

   I partner with leading financial institutions, payment providers, and marketplaces to help them reduce risk and unlock growth using EverC’s AI-powered technology. With a focus on merchant and marketplace risk intelligence, I work to ensure clients maximize the value of our solutions—building strong relationships, guiding adoption, and aligning business outcomes with long-term success.Passionate about customer experience, I thrive at the intersection of technology and partnership, helping clients navigate complex challenges like fraud, money laundering, and compliance while scaling their businesses with confidence.

Education

• Eastern Michigan University

  Bachelors Degree

  1989 — 1992

Skills

• Salesforce.com
• Sales
• Negotiation
• Contract Negotiation
• Real Estate
• Budgeting
• Budgets
• Account Management
• Marketing
• Customer Driven
• Customer Service
• Training
• Customer Satisfaction
• Process Improvement
• Business Planning
• Recruiting
• Sales Management
• Management
• Team Building
• Records Management
• Cross-Functional Team Leadership
• Marketing Strategy
• Leadership
• Relationship Developer
• Business Development
• Business Process Improvement
• Territory Management, Territory Expansion, Sales Management, Increasing Sales Performance, Account Development, Market Growth, Marketing Initiatives, Product Promotions, Account Management, Exceeding Revenue Goals, Leadership, Critical Thinking, Team Deve
• Veterans
• Forecasting
• Coaching
• Strategic Planning