Derek Phillips
Information Technology Support Team Lead @Clue
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WORK HISTORY
Information Technology Support Team Lead @Clue
Berlin, DE
Manage technology stack and licensing for the company of about 100 employees including Slack, Google Workspace, Miro, Microsoft Office, Jet Brains, Atlassian, etc. Had responsibility of SuperAdmin or owner on most tools. Managed Mosyle MDM that was used to secure approximately 100 Macbooks and 40 iphones within the company. Setup security policies, application installs, white/black listed apps, and restrictions on devices. As well, I used Google MDM to manage approximately 30 Android phones. Onboarded employees into the company with the IT hardware (98% Mac, 2% PC) and configured their accounts. As well, I supported users, software, hardware, and all other IT-related requests via Jira Service Management. Project Lead for: Migration from LastPass to 1Password, rollout of Mosyle MDM to Apple devices, and revamping the outdated and unorganized inventory management system.
EDUCATION
Robert Morris University
Masters of Science; 2012, Information Technology Project Management
Robert Morris University
Bachelors of Science, Computer Information Systems
SKILLS
ABOUT DEREK PHILLIPS
Expat living in Berlin, Germany. Came to Berlin to start a new life experience/challenge and to start my life in Germany. During my leisure time I like to explore Berlin, travel as much as possible, and focus on keeping myself healthy. I work full-time as an IT Support Lead and just launched myself as a freelancer!
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