Derek Gilmore
- Role
- Senior Director Digital Workplace Experience and Technologies at Pegasystems
- Location
- Hingham, MA, US
- LinkedIn followers
- 500 followers
About Derek Gilmore
As a visionary Senior Director in Digital Workplace Experience and Technologies, I…
Experience
Senior Director Digital Workplace Experience and Technologies
Jan 2022 — Present
Established and created the Digital Workplace Experience and Technologies team at Pega. This team is responsible for leading and developing a CX culture and strategy within Pega and implementing technology and tools that increase collaboration and velocity. On a daily basis, we work closely with C-level executives on ambitious enterprise transformations focused on achieving exponential growth through differentiated customer, partner, and employee experiences and cross-organizational adoption of customer-centric and data-driven thinking, practices, and metrics.
Education
University of Utah
BS, Liberal Arts
1980 — 1984
Skills
- Agile Methodologies
- Web Analytics
- Search Engine Optimization (SEO)
- Software Engineering
- Cms
- Product Management
- Drupal
- Oracle
- Web Applications
- Software Development
- Salesforce.com
- Strategy
- Start-Ups
- Ppc
- Jquery
- Xml
- Sql
- Customer Relationship Management (Crm)
- Mobile Applications
- Enterprise Software
- Mysql
- Php
- Marketo
- Saas
- Crm
- Lead Generation
- E-Commerce
- Web Development
- Java
- Lamp Administration
- Cloud Computing
- Software as a Service (Saas)
- SEO
- Integration
- Wordpress
- Cross-Functional Team Leadership
- .net
- Javascript
- Website Building
- Demand Generation
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