Derek Androvett

Client Success Manager | Global Operations Leader | Full Potential Solutions

Role
Client Success Manager at Full Potential Solutions
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Derek Androvett

Derek Androvett leads a major division within Full Potential Solutions, a large-scale global organization, responsible for the performance, growth, and success of 70+ employees across multiple Sales and Marketing teams. I drive division wide strategy, manage day-to-day operations, and oversee all client-facing functions to ensure measurable outcomes and long-term impact.I’ve built and scaled sales, marketing, and lead generation teams from the ground up, including a team that has generated over $55M in revenue, and another collaborative unit contributing an additional $10M. I develop and implement processes that enable our sales teams to execute at the highest level, and I created data-driven dashboards now used across the organization to track performance, optimize lead flow, and guide strategic decision-making.In my role, I lead all aspects of client engagement from onboarding and retention and marketing strategy. I also forge strategic partnerships, build marketing programs, and provide executive coaching to help teams grow and thrive.Everything I do is rooted in performance, alignment, and value creation. My focus is on building systems that scale, leading with intention, and unlocking the full potential of people, teams, and the organization.

Experience

  1. Client Success Manager

    Full Potential Solutions

    Jan 2024 — Present · Boston, MA, US

    Designed and implemented operational dashboards adopted company-wide.• Developed workflows and process automation for sales teams to consistently exceed goals.• Led recruitment, hiring, onboarding, and executive development across all departments.• Collaborated with analytics to produce forecasting reports, pipeline tracking, and account vitality assessments to ensure long-term success.• Architected and scaled training frameworks to develop top-tier talent at all levels.

Education

  • The New England Institute of Art

    Associate of Science - AS, Professional Engineer

    2001 — 2003

  • Goji Sales Academy

    Training Module, Business, Management, Marketing, and Related Support Services

    2017 — 2017

Skills

  • Microsoft Powerpoint
  • Microsoft Office

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Derek Androvett — Client Success Manager at Full Potential Solutions in Boston, MA, US | Unifers