Derek Alexander
Associate Director, Microsoft Global Commercial Content and Community @BDS Connected Solutions, LLC.
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WORK HISTORY
Associate Director, Microsoft Global Commercial Content and Community @BDS Connected Solutions, LLC.
ON, CA
The Associate Director role is the primary day-to-day client-facing contact and adds support for additional learning platforms. It includes all duties of Senior Manager role, plus the following incremental responsibilities:o Editorial review and ultimate end-to-end responsibility for all WW content developed by and through the WW Commercial content team for all developed assets from concept to delivery.o Oversee, evaluate, and develop Commercial Master Trainer product knowledge and Essential skills capability to motivate and inspire a Global Master Trainer and community of 3rd party Master Trainers, over whom you do not have direct management; ultimate responsibility for all product-focused and Essential-skill focused Global Master Trainer outputs, deliverables, and team.o Consistently provide feedback from the community to the content team and vice versa, all while keeping key Microsoft stakeholders updated and informed of key insights from both teams.o Support BDS Commercial Business service development.
EDUCATION
Western University
B.A, English Language & Literature
SKILLS
ABOUT DEREK ALEXANDER
I am passionate about driving business growth through innovative strategies and effective leadership. With a proven track record in sales, technology advocacy, and training, I bring a unique blend of skills that enable me to excel in diverse roles. I love technology and its transformative impact on people’s lives. I believe it changes lives and makes anything possible. My expertise lies in engaging with clients across the technology channel, from C-level executives to end customers in education, SMB, and beyond. I excel at translating complex technology into relatable terms, solving real business, process, and learning challenges. • : Led a global e-learning initiative for Microsoft, increasing active users by thousands and achieving over 1 million course completions.• : Consistently delivered results by innovating within distribution channels and driving efficiency through technology. As a subject matter expert on emerging technologies, I specialize in AI adoption, modern learning outcomes, digital marketing, and sales transformation. My interests include cloud computing, SaaS (O365, M365, Azure), and infrastructure. I am eager to continue my journey in leadership roles where I can contribute to strategic growth and innovation. Outside of work, I am a self-proclaimed closet geek, always curious and eager to learn about the latest technological advancements.
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