Derek Vance

Hospitality Leader with a passion for guest & associate satisfaction. Well versed in revenue management & generation, training & development, financial management and producing results.

Role
General Manager at Salem Waterfront Hotel & Suites
Location
Salem, MA, US
LinkedIn followers
500 followers

About Derek Vance

Hands-on hospitality leader with a passion for service excellence and guest & associate…

Experience

  1. General Manager

    Salem Waterfront Hotel & Suites

    Apr 2024 — Present · Salem, MA, US

    Lead operations, sales, human resource and revenue efforts of market leading downtown property. Focused on service excellence and guest experience; increasing scores YOY with property securing #2 spot on TripAdvisor.

Education

  • Southern New Hampshire University

    Bachelor of Science; B.S, Business Administration

    2008 — 2012

Skills

  • Corporate Events
  • Social Media
  • Team Leadership
  • Human Resource Development
  • Pre-Opening
  • Opening Hotels
  • Revenue & Profit Growth
  • Capital Improvement
  • Social Networking
  • Time Management
  • Contract Negotiation
  • Customer Satisfaction
  • Training
  • Customer Service Management
  • Budget Management
  • Business Strategy
  • Microsoft Excel
  • Hotel Management
  • Food & Beverage
  • Customer Service
  • Reporting & Analysis
  • Standards Compliance
  • Operations Management
  • Microsoft Powerpoint
  • Hotels
  • Microsoft Office
  • Sales
  • Employee Training
  • Profit & Loss Management
  • Purchasing

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Derek Vance — General Manager at Salem Waterfront Hotel & Suites in Salem, MA, US | Unifers