Derek Tueller

About Derek Tueller

I am a hospitality executive with 22+ years of progressive leadership across luxury, lifestyle, and premium hotels within Marriott International, including W Hotels, JW Marriott, The Ritz‑Carlton, and multiple full‑service and convention properties. I specialize in elevating the guest experience, driving financial performance, and strengthening operational culture across diverse, high‑profile markets including Los Angeles, Aspen, New Orleans, Miami, and Salt Lake City.In my current role as Director of Operations, Americas – Red Zone Activator (Marriott International), I partner with underperforming managed hotels across the U.S. to diagnose operational gaps, coach leadership teams, elevate service culture, and restore brand‑level performance. This highly strategic, field‑focused role allows me to influence property teams across multiple segments — Luxury, Premium, and Select — while reinforcing a culture of accountability, guest‑centricity, and operational excellence.Previously, as General Manager of W New Orleans – French Quarter, I led a multimillion‑dollar renovation, delivering a refreshed product and improving guest satisfaction by 8+ points year‑over‑year during construction. Before that, at W Aspen, I oversaw hotel and residence operations, multiple F&B venues, rooftop activation, and a luxury guest experience engine that delivered 15% F&B revenue growth and strengthened brand positioning in a competitive destination market.Across my career, I have:Led teams of 75–400+ in union and non‑union environmentsOwned complex P&L, budgeting, forecasting, and labor strategiesDirected high‑volume F&B operations generating $2.5M–$7.5M+ annuallyDelivered service, financial, and cultural turnarounds across multiple brandsBuilt strong partnerships with owners, asset managers, and regional leadershipExecuted major renovations and repositionings with zero business disruptionI am known for being a hands‑on, high‑energy operator who thrives in lifestyle‑driven environments where design, culture, and service expression are core to the guest experience. With deep experience in both property leadership and cross‑regional operational support, I bring a balanced perspective that blends strategic insight with on‑the‑ground execution.Always open to connecting with hospitality leaders, owners, and innovators who are passionate about shaping exceptional experiences and high‑performing teams.

Experience

1. Director, Service Excellence and Performance North America Mxm

   Marriott International

   Jul 2025 — Present · Los Angeles, CA, US

Education

• Utah Valley University

  Associate of Arts (AA)