Derek Puszcz

Manager, Product Safety @Gm Energy

Warren, MI, US

Created safety risk analysis, evaluation and reporting processes for consumer energy products, including in-home electric vehicle (EV) chargers, energy storage systems and vehicle-to-home (V2H) energy management systems• Generated and supported development of extensive internal and customer-facing energy product safety education and support materials, including energy safety basics, user and installation manuals and disaster preparedness checklists• Triaged and analyzed technical product and installation issues to determine root causes and potential safety impacts, as well as identify improvements for current and future energy products, processes and documentation• Led development of field operations processes and tools, including technical bulletins and a technical advisor chatbot for improving access to product troubleshooting content and lessons learned, resulting in reduced time to resolve field issues

University of Michigan

Bachelor's degree

Walsh College

Master of Business Administration - MBA