Derek Lindblom

About Derek Lindblom

Senior technology leader with 20+ years driving enterprise transformations across Healthcare, High Tech, and manufacturing sectors. I build high-performing teams that deliver measurable business outcomes through strategic platform implementations, AI-powered solutions, and enterprise architecture. Currently leading global technology services at VSP Vision Care, where I guide cross-functional teams through complex implementations spanning CRM, eCommerce, marketing automation, and AI solutions. My career spans from hands-on engineering to executive leadership, providing unique insight into building scalable solutions across quote-to-cash processes, lead-to-order systems, and B2B/B2C commerce platforms.I successfully recruit, mentor, and develop diverse teams in collaborative environments where innovation and technical excellence flourish. I build strong C-suite relationships that align technology investments with business objectives, combining strategic vision with operational excellence through governance frameworks, security protocols, and service level agreements.With expertise spanning enterprise platforms (Salesforce, SAP, AWS), AI/ML integration, and regulatory compliance, I bring both technical depth and business acumen to complex challenges. I\'ve managed multi-million dollar budgets, led global deployments across Japan, Asia, China, and Europe, and delivered solutions generating $25M+ in savings and operational efficiency gains.I stay at the forefront of platform innovation, leveraging emerging capabilities like Agentforce, Data Cloud, Atlas Reasoning Engine, and Einstein Trust Layer to deliver secure, compliant, and transformational solutions. I\'m passionate about building digital transformation roadmaps that position organizations for future growth through automation, process optimization, and intelligent technology adoption.

Experience

1. Senior Director - Global Technology Services

   VSP Vision Care

   Jan 2020 — Present · Sacramento, CA, US

   Drive enterprise Salesforce roadmaps integrating AI, automation, and process improvements. Lead large-scale implementations across Sales, Service, Marketing, and eCommerce with complex integrations and vendor partnerships- Manage multi-billion dollar lead-to-cash in payer space and over $100M in B2C ecommerce- Deploy cutting-edge Salesforce and AWS solutions including AI-driven compliance monitoring and autonomous agent governance. Agentblazer Legend certified in Agentforce and Data Cloud, Hyperforce20 member collaborating directly with Salesforce leadership teams- Build and mentor high-performing engineering teams with expertise in Salesforce CRM, AI/ML, and compliance. Operate a multi-million dollar budget(s) optimize platform budgets, licensing strategies, and ROI while mitigating technology risks- Establish SLAs, development standards, and release management processes ensuring platform reliability, performance, and stakeholder satisfaction

Education

• Georgia Institute of Technology

  Bachelor of Science (B.S.), Industrial Engineering

  1990 — 1993

• Georgia Institute of Technology

  Master of Science (M.S.), Manufacturing Systems

  1994 — 1997

Skills

• Agile Methodologies
• Software Engineering
• Vb.net
• Software Development Life Cycle (Sdlc)
• Business Process
• Software Development Life Cycle
• Business Process Improvement
• Cpq
• IT Strategy
• Xml
• IT Management
• Cognos
• Cpim
• Integration
• Business Intelligence
• Pricing Analysis
• Customer Relationship Management (Crm)
• Salesforce.com
• Databases
• Data Analysis
• Microstrategy
• Strategy
• Data Modeling
• Etl
• Enterprise Software
• Pmo
• Pmp
• Semiconductors
• Leadership
• Quote to Cash
• Siemens Teamcenter
• Web Development
• Service Oriented Architecture Design
• Ms Sql Server Technologies
• Sap
• Product Management
• Data Warehousing
• Pricing Strategy
• Pricing
• Project Management