Derek Koger
Technical Writer @ Amazon Web Services // I Translate the Complex to Simple with Style
- Role
- Senior Technical Writer at Amazon Web Services (AWS)
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Derek Koger
Narrative Architect, Content Designer, and Technical Writing leader with 20+ years of…
Experience
Senior Technical Writer
May 2022 — Present · Seattle, WA, US
Led documentation strategies for AWS cloud services, focusing on user experience and technical accuracy serving monthly active users• Implemented AI-assisted documentation workflow, reducing content creation time from 4 hours to 2.2 hours per document.• Transformed 200+ technical documents into user-friendly XML formats, decreasing support tickets by 30%.• Developed comprehensive style guides in collaboration with product managers and engineers, cutting editorial review cycles by 50% across 3 service teams while ensuring accurate and timely documentation updates.
Education
The Second City Conservatory
Certification, Improvsational Acting/Sketch Writing
2000 — 2002
Western Michigan University
B.A., Journalism / Organizational Communications
1992 — 1996
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