Derek Hedrick

Data Operations Engineer @Sword Health

Lompoc, CA, US
MOBILE NUMBERS
+18•••••••15

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WORK HISTORY

Jun 2025 — Present

Data Operations Engineer @Sword Health

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CA, US

EDUCATION

2005 — 2007

Allan Hancock College

Associate's degree

2007 — 2009

Bakersfield College

Associate's degree

SKILLS

C#Microsoft ExchangeLeadershipTechnical SupportTrainingVisual StudioMicrosoft ExcelMicrosoft OfficeTroubleshootingTeam LeadershipWorkforce PlanningVendor ManagementSalesforce.comData AnalysisCustomer SatisfactionCustomer ExperienceCall CentersDatabasesAdp E-TimeProcess OptimizationQuality AssuranceProcess ImprovementCustomer ServiceMicrosoft Sql ServerSoftware DocumentationWorkforce ManagementCrm

ABOUT DEREK HEDRICK

Results-driven Data Migrations Leader with a proven track record in data transformation, process automation, and team leadership. Expertise in SQL, ETL, and Agile project management, specializing in optimizing workflows and ensuring seamless customer onboarding. I have led enterprise-level data migration projects, developed automation tools to enhance efficiency and reduce errors, and mentored teams to deliver high-performance results. Skilled in data compliance (GDPR, CCPA, HIPAA), cross-functional collaboration, and SaaS implementation strategies. Passionate about aligning technical execution with business goals to drive operational excellence and elevate customer success.

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