Derek Hartman

System Director, Operations and Strategy Transformation @CommonSpirit Health

Sacramento, CA, US

National Acute and Ambulatory Leader for operations efficiency, change management, improvement, optimization, transformation, growth, business development and strategy across 24 states, 140 hospitals, 30 Medical Groups, physicians and 1,100+ clinic locations. Focus areas and KPI’s included:• Primary Care – including Urgent Care, Priority Care & Convenient Careo Access, Quality, PEX, Efficiency, Financial Stability, Staff and Provider Satisfaction, Network Integrity• Medical and Surgical Specialtieso Referral Flow, Procedure/Surgery Scheduling, Clinic/Hospital Template and Care Team Optimization• Operations, throughput improvement, workflow optimization and standard work• Service Line and Ambulatory business development, growth and strategy• Medical group organization, top of license task management and standardization • Access and Call Centers – improve access via template and scheduling optimization • Lean Leadership Operational Training program for staff, Supervisors, Managers and Directors• Optimizing Clinical Care Delivery Provider Collaboration Program for burnout reduction• Staffing planning and balancing via benchmarking and takt time staffing calculator• Real estate, space planning/utilization, and building design • Expense and inventory supply chain management. Business case and pro-forma creation.• Kaizen and rapid improvement event facilitation • Quality and Patient Experience improvement and optimization

Penn State University

Master's Degree

Brigham Young University - Idaho

Bachelor of Science

University of Arizona

Master of Science - MS