Derek Harris
Sr. Manager, Customer Service Training
- Role
- Sr Manager Customer Service Training at Samsung Electronics America
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Derek Harris
Experienced Master Trainer with a demonstrated history of working in the consumer…
Experience
Sr Manager Customer Service Training
Mar 2023 — Present
Education
Missouri Valley College
Business Administration and Management, General
Collin County Community College
CCNA
2010 — 2012
Skills
- Customer Experience
- Customer Satisfaction
- Customer Service
- Training
- Contact Centers
- Technical Support
- Customer Retention
- Quality Assurance
- Retail
- Leadership
- Employee Training
- Team Building
- Troubleshooting
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