Derek Hamer

District Manager, Vice President @U.S. Bank

Nashville, TN, US

Lead a network of 13 branches and staff of 60+ employees in the Nashville Market• Proven track record of continuous growth of revenue• Analyze and evaluate performance metrics and use results to identify areas for innovation and improvement• Deliver prompt and professional solutions ensuring consumer satisfaction while advocating for customers• Resolve escalated issues around service, products, pricing and operations• Develop, implement, evaluate short- and long-term sales strategies • Responsible for coaching and mentoring of branch managers to ensure optimal production and professional development • Collaborate with internal revenue producing partners to ensure attainment of shared revenue goals• Work with Human Resources to ensure mitigation of risk to the bank and uphold best in class ethical standards • Proven track record of ability to develop Branch Managers into roles of greater responsibility across business lines• Partner with Operations team resulting in operational integrity, minimal losses, and risk across the market• Set and attain sales goals using trends and analytical data across all production categories • Work on projects outside scope of duties to provide enhanced products, processes, and employee experience• Create a positive, motivating environment in which employees can thrive and achieve mission• Utilize expertise of support staff to optimize strategic plans

University of Nebraska-Lincoln

Bachelor of Science - BS, Finance, General