Derek Clements
Sr. Customer Success Manager
- Role
- Senior Customer Success Manager at Censis Technologies, Inc.
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Derek Clements
As a strategic and results-driven Professional Revenue and Client Manager, I bring 15 years of experience leading high-performance teams across healthcare SaaS, payer networks, medical devices, and mobile health solutions. My career has been defined by building scalable revenue infrastructure, aligning go-to-market teams, servicing clients and driving operational excellence that accelerates growth. I specialize in bridging strategy and execution—optimizing the intersection of sales, marketing, customer success, and finance to unlock performance at every stage of the revenue lifecycle. With a passion for healthcare innovation, I thrive in dynamic, fast-paced environments where data-informed decisions and cross-functional collaboration fuel success. Whether scaling startups or transforming enterprise operations, I’m committed to delivering measurable impact that improves both business outcomes and patient care.
Experience
Senior Customer Success Manager
Aug 2025 — Present · Franklin, TN, US
Education
Union University
Bachelor's degree, Organizational Leadership
Union University
Master of Business Administration - MBA, Business Administration and Management, General
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