Deonté H.
Servicenow Developer @Holland America Line
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WORK HISTORY
Servicenow Developer @Holland America Line
US
Develop and maintain integrations between ServiceNow and other enterprise systems using various methods such as REST/SOAP APIs, MID Servers, and Integration Hub- Develop and maintain catalog items in the Service Catalog following ServiceNow best practices and using Javascript to create reactive forms- Design, develop, and implement robust solutions on the ServiceNow platform, including but not limited to ITSM, ITOM, CMDB, and custom applications, to meet evolving business needs for Carnival Cruise Line- Develop, implement, and maintain custom workflows and automations while effective implemting best testing practices - Collaborate closely with business analysts, stakeholders, and other IT teams to gather requirements, translate them into technical specifications, and ensure alignment with organizational goals- Participate in Agile/Scrum development methodologies, including sprint planning, daily stand-ups, and sprint reviews.
EDUCATION
MTI College
Associate of Arts - AA, Business Administration, Management and Operations
Manual Arts Senior High
High School Diploma
ABOUT DEONTÉ H.
Welcome to my profile, thanks for your time.To sum it up quickly:I\'m a ServiceNow Instructor, Web Developer, application developer and System Administrator who is passionate about bringing cutting-edge ServiceNow workflow and training solutions to the table to solve real-world problems. I have successfully implemented more than 3 different products for a unique ServiceNow customer including SPM, Agile Development, CSM, and PPM, as well as one baseline implementation.I STRONGLY believe in standing FIRM to give back to my community, and I yearn to be part of a team and generation of software developers who are using technology to make a positive impact on our society as a whole.To elaborate a bit:With over 10 years of technical experience including 2 with IT administration, 1 year of hands-on technical training, and hours working in different technical roles in the industry, I\'m confident I\'m always ready to bring a solution to the table.Pairing my drive I\'ve gained from living in poverty as youth, with the technical skills I\'ve honed tackling rigorous and robust learning experiences as an apprentice, developing scalable and effective web solutions, transitioning US military service members and their spouses into tech with ServiceNow via 800+ hours of ServiceNow NextGen platform training, and implementing customer solutions on the ServiceNow platform, I have a proven track record of delivering exceptional results. My expertise in programming languages such as Python, HTML, JavaScript,\"Glide\" Script, libraries and frameworks such as React.js, and AngularJS coupled with my ability to learn new languages and concepts quickly, allows me to adapt to new projects or challenges with ease.I know this industry moves very quickly, and I\'m committed to staying up to date with the latest technological advancements in my field as well as those related. I enjoy staying on top of new developments in artificial intelligence, machine learning, music and creative arts engineering, and blockchain technology.I STRONGLY believe in standing FIRM to give back to my community, and I yearn to be part of a team and generation of software developers who are using technology to make a positive impact on our society as a whole.My favorite quote:\"A genuine leader is not a searcher for consensus but a molder of consensus.\"-M.L.K. Jr.Thank you for taking the time to read my bio. I\'m always open to new opportunities and collaborations, so feel free to reach out and connect!
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