Dennis Wong

About Dennis Wong

Dynamic and resourceful professional with a diverse background in sales, marketing, and strategy. Collaborative and personable with a strong analytical mindset that excels in creative problem solving, developing tactical roadmaps, researching and understanding trends, and forging key alliances. Expert at implementing sales outreach in all markets, analyzing and identifying opportunities in pipeline, and focusing on client development. Unique ability to connect with clients to forge lasting relationship, resulting in a strategic and loyal global client base. Highly skilled at reaching clients to create successful relationships through development and delivery of sales, persistence, networking, strategic planning, analysis of client needs, negotiating, and providing customer-centric solutions. Sales leader with ability to assess individual selling styles, ability to train new team members with sense of urgency, and drive by dispensing tactical sales advice. Motivate and develop teams for success by setting goals that align with evolving marketplace trends, opportunities, and industry best practices.

Experience

1. Senior Account Manager

   Xero

   Jan 2023 — Present · San Francisco, CA, US

   As a Senior Account Manager at Xero, I held the dual role of Community Manager for the San Francisco - Bay Area community, while spearheading comprehensive client management strategies to drive business growth and ensure customer satisfaction within a dynamic and fast-paced environment. Effectively managed a portfolio of high-value clients, providing strategic guidance, and tailored solutions to meet evolving needs. Utilized strong discovery and consultative selling skills to seek out revenue and partnership opportunities. As the Community Manager, I orchestrated engaging events, facilitated networking opportunities, grew brand awareness, and drove business. Through proactive communication and relationship-building, I cultivated strong, long-term partnerships, driving revenue expansion and maximizing client retention. Xero is a cloud-based accounting software helping over 2 million subscribers worldwide transform the way they do business. For accountants and bookkeepers, Xero helps build a trusted relationship with small business clients by connecting them with the right numbers anytime, anywhere, on any device.Identified by Forbes as the World’s Most Innovative Growth Company in recent years, Xero is one of the fastest growing SaaS companies globally. With a world-class team of more than 2,500+ employees, Xero leads the New Zealand, Australian, and United Kingdom cloud accounting markets and is growing rapidly in the Americas and Asia.

Education

• Nottingham Trent University

  B.S., International Business Administration, International Business Honors

  2006 — 2007

• San José State University

  B.S., Business Marketing

  2002 — 2008