Spyros Dennis Syrmis

About Spyros Dennis Syrmis

IT Management Leadership Team Building SecurityVersatile and skilled professional with more than twenty years of leadership and IT management experience. Keen ability to manage and build high performing teams. Experienced at maintaining IT infrastructure and optimizing operations. Outstanding hands-on leader who motivates, trains, and provides guidance to teams to ensure consistent results well beyond expectations.Organized self-motivator who’s achieved real results, leadership, and management levels in each organization. Strategic problem-solver with ability to work across all levels of an organization creating strong business partnerships and IT strategies that align with corporate goals.Specialties- Strong Management in IT Infrastructure and Operations- Building teams and collaboration with cross-functional teams- Resource and People Management- Improving standards with process and alignment with business- Vendor Management, Offshore & outsourcing expertise- Training and mentoring programs for IT, and non-technical staff- Budgeting - Departmental and project related- Healthcare Industry Experience- High Tech and Software Industry Experience- Logistics and Transportation Experience- Aerospace and Airline Experience- Financial and Insurance industry Experience- Manufacturing Experience- Call Center; Helpdesk, Service Desk design, implementation, and operations expertise- Working in agile and fast pace environments with small to large companies- Global management and leadership experience- Transition Management- IT Security, Computer Forensics, Corporate IT-HR investigations, legal firm technology expert- Certified & Proficient in: ITIL Foundations - ITIL Practitioner - ITSM - Six Sigma - LEAN IT - Microsoft - IT Management - Help Desk Institute (HDI)- (STI Knowledge)- SOx - SDLC - HIPAA - SSAE16 - SSAE70

Experience

1. Microsoft Certified Professional

   Veritas Technologies Llc

   Present

Education

• Oregon State University

  Management

  2010 — 2011

• Canterbury University

  Bachelor's degree, Computer Science

• Linn-Benton Community College

  Associate's degree, Management; Theatre & Stage Management

  2010 — 2011

• Florida State College at Jacksonville

  Associate of Science (A.S.), Industrial Management Technology

  2016 — 2016

• Florida State College at Jacksonville

  Bachelor Degree, Business & Information Technology

  2013 — 2017

• Florida State College at Jacksonville

  Associate's degree and Associate in Applied Science, Office Administration

  2011 — 2012

• Florida State College at Jacksonville

  Computer Information Systems

  1988 — 1994

• Radford University

  Bachelor's degree, Business Management

  2003 — 2004

• Jacksonville University

  Business Management

  1992 — 1994

Skills

• Business Process Improvement
• Help Desk Management
• Creative Solutions
• Offshore Management
• Budgets
• Cross-Functional Team Leadership
• Computer Network Operations
• Transition Management
• Managed Services
• Outsourcing
• Enterprise Software
• Management Consulting
• IT Outsourcing
• Leadership
• Technology Planning
• Operational Efficiency
• Process Improvement
• Vmware Infrastructure
• Help Desk Support
• Customer Service
• Technology Implementation
• Network Operations
• Management
• Team Building
• Program Management
• Desktop Administration
• Security Management
• Knowledge Management
• Service Desk Management
• Business Process
• Global Management
• IT Business Strategy
• Team Management
• People Management
• Resource Management
• Sdlc
• Project Management
• Network Administration
• IT Management
• Budget Management