Dennis Suppe

About Dennis Suppe

Seasoned professional with more than twenty-five years of experience designing…

Experience

1. Managing Director (SVP), Client Experience Technology

   Charles Schwab

   Nov 2017 — Present

   Responsible for leading the design, development, and delivery of all retail client-facing experiences firm-wide including schwab.com, iOS/Android Mobile apps, and connected devices. I\'m obsessed with delivering exceptional experiences to all Schwab clients on their device choice. Using my experience building large-scale platforms, I deliver private/public cloud solutions supporting the firm’s rapid growth driving Schwab’s Digital Transformation using design-thinking and advanced agile techniques to meet clients evolving needs and expectations. Areas of Responsibility: • Retail Web: Schwab.com, TDAmeritrade.com, Prospect, Retirement, Charitable, and Advisor client sites. • Mobile: Retail, Advisor, Trader, and Intelligent Investments Apps on iOS and Android • Connected Devices/IoT: Alexa, Google, Apple Watch • Digital Technology: Account Open, Content Management, Learning/Education and A/B testing platforms. • Retail Trading: Investor research and trading experiences across web and mobile. Key Accomplishments: • Recruited top executive talent to lead transformation efforts while building a culture of high accountability and ownership. • Established talent bar at all levels of the technical organization to ensure consistent standards and process and to encourage rapid engineering talent career development. • Instituted standardized metrics and operational rigor throughout the organization to drive improved availability and security resulting in a significant improvement of MTTD and MTTR. • Drove Engineering Excellence by rebooting software design governance and establishing local engineering councils to educate and drive best practices within application development teams. • Led the design and delivery of our next-generation Web Platform allowing standardization of experience, experimentation, behavior analytics, and platform operations. • Spearheaded creation of UX Design System and standardized UI components ensuring quality, accessibility, and scale.

Skills

• Software Development
• Software Project Management
• Fintech
• C#
• T-Sql
• Map/Reduce
• Architecture
• Wpf
• Hadoop
• Trading Systems
• Visual Studio
• C++
• Asp.net
• User Experience
• Soa
• Entity Framework
• Xml
• Css
• Mobile Devices
• Sharepoint
• Web Applications
• Mvvm
• Big Data
• Linq
• .net
• Mvc
• Java
• Software Architectural Design
• Sql
• Windows
• Virtualization
• Tfs
• Xaml
• Control System Development
• 3d Graphics
• Architectures
• Web Development
• Databases
• Project Management
• Integration