Dennis Simonson
Sr. Director Customer Experience & Project Manager | SymoGlobal
- Role
- Senior Director Customer Experience at Symoglobal.Com
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Dennis Simonson
Senior Product Leader with a career history of leading the end-to-end ownership of…
Experience
Senior Director Customer Experience
Sep 2019 — Present · Manila, PH
Drive customer experience excellence - Create process\' & communication to set proper expectations while consistently delivering repeatably excellent results, while meeting or exceeding client expectations. Handle escalations to ensure client retention & potential additional solutions.Project manager - Manage concurrent projects handling clients needs for automation, process creation, & outsourcing for go to market solutions, HR, & Logistics.Create additional opportunities - Leverage existing solutions to scout clients using same/similar software, & process\' that can utilize the tools we have created. Leverage existing clients needs with the existing solutions/advancing technology to create more opportunity.
Skills
- Sales Management
- Budgets
- Strategic Planning
- Negotiation
- Management
- Team Building
- Training
- Logistics
- Customer Satisfaction
- New Business Development
- Account Management
- Change Management
- Leadership
- Project Management
- Pricing
- Strategy
- E-Commerce
- Online Advertising
- Microsoft Office
- Sales
- Merchandising
- Performance Improvement
- Sales Operations
- Customer Service
- Purchasing
- Inventory Management
- Market Research
- Marketing
- Retail
- Product Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.