Dennis Rovegno
Emea Regional Service Delivery Manager @Elsevier
Milton Keynes, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2018 — Present
Emea Regional Service Delivery Manager @Elsevier
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Oxford, GB
Responsible for the delivery IT Service Management (ITSM) and Desktop Support within the EMEA region.
SKILLS
Service ImplementationTeam LeadershipSecurity ClearanceSystem DeploymentItilService ManagementService DeskRelationship BuildingProblem ManagementLeadershipIT Operations ManagementTeam ManagementService ImprovementIT ManagementManagementIT Service ManagementPerformance ReportingIT OutsourcingOffshoringSlaItil CertifiedOperational EfficiencyManaged ServicesBmc RemedyBuilding RelationshipsTransitionsService DeliveryTechnical SupportHelp Desk SupportSpanish-EnglishLeadership & ManagementContinuous ImprovementSpanishInfrastructureOperations ManagementPeople ManagementCost ModelsIT OperationsOutsourcingIncident Management
ABOUT DENNIS ROVEGNO
An enthusiastic, confident and reliable ITIL-certified Service Management professional…
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